ISG launches new study to assess digital sustainability service providers

Information Services Group (|SG) has launched a new research study examining firms that provide digital sustainability services and technologies aimed at helping organisations improve operational efficiency, emissions management and sustainability performance.

Information Services Group (ISG) has launched a new research study examining firms that provide digital sustainability services and technologies aimed at helping organisations improve operational efficiency, emissions management and sustainability performance.

The study, which will be published as part of a new series of ISG Provider Lens reports set to be unveiled in October 2026, will evaluate providers of services linked to sustainability strategy, asset optimisation, ESG data management and sustainable information technology systems, as enterprises shift their focus from sustainability reporting towards operational implementation.

‘Beyond reporting’

“Enterprises are looking beyond reporting on sustainability. They need effective execution that delivers measurable business value,” commented Iain Fisher, director at ISG. “Demand is rising for providers that can combine sustainability expertise with strong digital, data and AI capabilities to help turn ambitions into operational outcomes.”

The study comes as sustainability moves from a ‘secondary consideration to a core business objective’ in many firms, as businesses respond to changing regulations, stakeholder expectations and supply chain disruption.

Areas of assessment

ISG plans to assess approximately 100 providers of digital sustainability services and solutions, with its assessment covering five different quadrants, including:

  • Strategy and enablement services, evaluating providers that help enterprises shape digital sustainability strategies, regulatory and reporting approaches, decarbonisation plans, circular operating models and transformation programs;
  • Asset, product and value chain solutions, assessing providers that use technologies such as AI, Internet of Things, digital twins, robotics and product traceability tools to improve operational resilience, resource efficiency and lifecycle performance;
  • IT solutions, covering providers that help organisations make IT more sustainable through greener infrastructure, workplace and device optimisation, software engineering improvements and more efficient AI and ML workloads;
  • Data transformation services, evaluating providers that design ESG data strategies, governance models, architectures and platform integrations to support scalable, auditable sustainability data management; and
  • Data management solutions, covering providers that deliver ESG systems of record with components including calculation engines, data quality controls, reporting workflows, dashboards and managed services.

The reports will cover the global market for digital sustainability services, with regional analysis focused on Europe, the US and international markets. Read more here.

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